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Retail

Reimagining Retail for
Digital-First World

Elevating retail with hyper-personalization,
intelligent operations, and trusted experiences
across every channel.

Progressing with Intelligent Retail

Technology investments are already delivering higher customer retention, smarter operations,
and stronger, data-driven decision-making capabilities for retailers.

91%

Digital-First Acceleration

Companies investing in
omnichannel experiences see
91% higher customer retention.

63%

AI-Driven Operations

Retailers plan higher AI spend in
2025; AI may affect 70% of
operational hours.

15%

Personalization at Scale

Hyper-personalized experiences lift
revenue 15%; Edge AI and dynamic
pricing turn traffic into lifetime value.

40%

Supply Chain Revolution

Connected supply chains improve
forecasting 40%; blockchain
ensures transparency, trust.

91%

Digital-First Acceleration

Companies investing in
omnichannel experiences see
91% higher customer retention.

63%

AI-Driven Operations

Retailers plan higher AI spend in
2025; AI may affect 70% of
operational hours.

15%

Personalization at Scale

Hyper-personalized experiences lift
revenue 15%; Edge AI and dynamic
pricing turn traffic into lifetime value.

40%

Supply Chain Revolution

Connected supply chains improve
forecasting 40%; blockchain
ensures transparency, trust.

91%

Digital-First Acceleration

Companies investing in
omnichannel experiences see
91% higher customer retention.

63%

AI-Driven Operations

Retailers plan higher AI spend in
2025; AI may affect 70% of
operational hours.

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Retail’s AI-Driven Transformation

Retail is entering a new era where AI-driven, hyper-personalized models are the standard.The challenge is turning these
shifts into measurable growth, stronger loyalty, and lasting customer value with the right solutions.

Industries Section2

Scalable Solutions for Smarter Retail

Solutions designed to enhance customer experience, optimize operations, and drive secure, data-driven growth across channels

Customer Experience &
Omnichannel Platform

Transform retail with unified experiences
linking online, in-store & mobile. Boost loyalty
& revenue via personalized journeys and
real-time inventory visibility.

Intelligent Store
Operations

Boost in-store performance with AI
operations management. Cut costs, improve
efficiency & customer experience via smart
automation and real-time insights.

Merchandising & Supply
Chain Intelligence

Use AI analytics for smarter merchandising &
supply chains. Improve turnover, margins & cut
stockouts with intelligent demand forecasting &
category management.

Retail Platform Modernization

Build scalable retail tech foundations for
growth. Modernize systems, enable
integrations & create flexible architectures
to adapt to changing market demands.

AI-Powered Retail Innovation

Use AI to transform retail operations &
interactions. Gain competitive edge with
automation, predictive insights & next-gen
shopping experiences.

Emerging Retail Technologies

Prepare for retail’s future with next-gen
tech. Explore autonomous shopping,
virtual experiences & sustainable
solutions to lead innovation.

Our Practices

Designed to help businesses modernize operations, enhance efficiency and enable sustainable growth

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We integrate Cloud, Data,
and AI to fuel smarter, faster,
future-ready businesses

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From idea to impact,
we drives outcomes with
Digital Engineering

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From technology stability to
innovation, our Managed Services
power continuous performance

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Success Stories

Real results from our public sector transformation initiatives

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40% faster issue resolution with cloud retail

See how BCT helped a global
retailer cut costs and boost speed
with cloud-native solutions

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Boosting Loyalty & Savings
for a US Retailer

How a large US retailer saved $4M
and enhanced customer loyalty
and operational efficiency

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Gained New Customers,
Boosted Brand Awareness

How an Indian retail property portal
built a highly interactive UI-UX to
attract new customers

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60%+ Savings with Advanced
MarTech Workbench

How BCT built a high-availability
data platform delivering real-time
insights with zero downtime

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Retailer boosts automation
efficiency with Maximo

How Bahwan CyberTek transformed
retail automation systems with
streamlined asset management

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Retail IT overhaul at 900 stores with managed services

Top US retailer builds scalable IT ops
and ensures 24x7 support via
BCT’s IT transformation

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Industry Insights & Perspectives

Research, insights, and expert perspectives shaping the future of retail

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Leveraging Omnichannel Strategy for Seamless Customer Experience

Imagine a consumer engaging with your brand seamlessly across social media, email, and in-store interactions without ever having to repeat themselves.

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Retail 2.0: Reinventing Shopping Experiences for a New Generation

Significant shifts are occurring in the retail industry because of various factors. Notable factors

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The Power of Data: Enhancing Retail Customer Experience Through Personalization

The undeniable impact of personalization on retail sales and customer satisfaction is evident from the growing customer expectations around it.

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Industries Section7

Ready to Transform
Your Retail Business?

We help retailers become future-ready with AI-driven, IP-led digital
solutions for omni-channel commerce, supply chain visibility,
analytics, immersive experiences, and efficient operations.

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Contact us