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Steel Manufacturer Boosts Procurement with ERP & Coupa
How a global steel leader optimized procurement, compliance, and lifecycle time with Infor M3 and Coupa S2P.
Client
- Client
Challenge- Solution
- Impact
Client
The client is a prominent global manufacturer of advanced steel products and custom-engineered buildings, operating across eight countries with 29 factories. Known for its innovation and engineering excellence, the company serves customers across multiple sectors while managing complex operations and sourcing networks.
Challenge
Given the extensive scale of operations, the client was facing a host of challenges, ranging from efficiency and cost management to user experience and cybersecurity. To maintain its leadership position while scaling operations, the client needed to address several inefficiencies across its procurement and compliance landscape.
1
Weak compliance structure and frequent procurement risks
2
Lack of efficiency in the end-to-end source-to-pay (S2P) processes
3
Ineffective spend management across all regions
4
Lack of transparency due to weak integration
5
Below average user experience of the platform
Solution
Recognizing the client’s scale and urgency, BCT led a structured, two-pronged approach to revamping their procurement ecosystem, which included an ERP solution (Infor M3) and a procurement solution (Coupa – S2P). The engagement began with a large-scale rollout strategy, but as the dynamics evolved, BCT shifted swiftly to a more agile, phased approach without losing momentum. Deploying a new enterprise platform and a modern S2P system ensured automation and standardization across geographies. BCT's flexibility and domain expertise were instrumental in accelerating outcomes across touchpoints, streamlining operations, and improving governance.
Key strategic deliverables included:
1
Tighter Integration: Implemented three times more integration touchpoints to unify disparate systems and ensure transparency.
2
Automation & Standardization: Achieved end-to-end automation and process standardization across the procurement lifecycle.
3
Process Improvisation: Effectively switched (mid-project) to an agile phased approach by improvising the project management process.
4
Improved Interface: Ensured high user adoption through streamlined interface and support structures.
Impact
The solution led to faster, leaner, and more transparent operations for the client. It shortened procurement cycles, improved cash flow visibility, and enhanced supplier onboarding speed—all outperforming industry benchmarks. By integrating systems and automating workflows, the client gained real-time insights, strengthened compliance, and accelerated procurement performance—turning procurement into a strategic enabler of enterprise-wide agility and value creation.
1
Shorter Lifecycle Time: Cut down the contract lifecycle to 7.69 days, outperforming the industry average of 8.64 days, which resulted in faster vendor engagement and quicker time to contract, enabling agile sourcing.
2
Optimized Approval Process: Reduced the invoice approval cycle time to 2.4 days helped improve cash flow visibility and better supplier satisfaction.
3
Improved Procurement: Accelerated supplier onboarding to 41 days vs. the industry average of 69, which resulted in quicker supplier activation, reducing delays in procurement and project execution.
A dual-platform solution—Infor M3 and Coupa S2P, powered by agile execution, automation, and BCT—helped the client elevate procurement operations into a high-performing, globally integrated function. Agile execution, deeper integration, and end-to-end automation ensured that the solution not only streamlined risk and compliance but also empowered faster decision-making and spend control, driving real value across the enterprise.
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