Production is going on.
Gaining operational visibility
How an oil company reduced operational planning costs and gained full visibility on logistics.
Client
- Client
Challenge- Solution
- Impact
- Conclusion
Client
Supply chain challenges in the Middle East's oil industry are often characterized by fragmented logistics, limited automation, and poor visibility. Most companies grapple with outdated systems and inadequate monitoring that limit their asset utilization. Our client, a major oil company based in Oman, faced similar challenges.
Challenge
The client struggled with managing their fuel supply from distribution centers to fuel stations across the country. They lacked visibility, automation, and integration across existing systems. Lacking a cohesive system for logistics, the company faced operational inefficiencies, a lack of automation in business processes, and inadequate visibility. The absence of a proper dashboard and minimal integration with assets and ERP systems worsened the issues. Poor visibility across orders, inventory, and logistics created a complex environment, demanding a transformative solution to streamline and enhance the entire supply chain process.
Their challenges included:
1
Lack of an integrated fuel logistics management system
2
Enterprise-wide supply chain issues
3
Poor operational efficiency and assurance
4
Minimal automation of business processes
5
No proper dashboard
6
Poor visibility
Solution
Bahwan CyberTek played a pivotal role in transforming the client’s supply chain operations. The solution proved to be a game-changer, with an integrated fuel logistics management system that seamlessly connected with assets and ERP systems. This comprehensive system addressed challenges across customer order management, vehicle scheduling, automatic allocation, inspection and compliance, journey management, and financials. The impact was substantial, with better integration, enhanced visibility, improved automation, minimized risk exposure, and reduced costs in operational planning. The supply chain management solutions implemented integrated disparate enterprise systems, providing a 360-degree view of oil distribution, logistics, and operations. This resulted in increased transparency, traceability, and customer satisfaction. The end-to-end automation of the transportation process, along with optimized operations, significantly improved operational efficiency and reduced costs, marking a successful collaboration between Bahwan CyberTek and the oil marketing company.
1
Integrated logistics system with assets and ERP systems
2
Facilitated customer order management (web, mobile, SMS)
3
Enabled automatic vehicle and driver allocation
4
Enabled integration with touch-based systems
5
Enabled vehicle scheduling, rosters, and journey management
6
Optimized management of contracts, assets, drivers, and tariffs
7
Improved inspection and compliance
8
Provided insightful KPIs and dashboards
9
Developed a mobile application
Impact
Bahwan CyberTek’s solution made a transformative impact for the client with improved operational efficiency and reduced operational costs. The supply chain management solution significantly improved the client's supply chain operations by integrating disparate enterprise systems. This included better integration of siloed systems with oil reserves, fuel station automation, and other ERP systems. The centralized system provided enhanced visibility across orders, inventory, and logistics, providing KPIs and dashboards on demand and supply status. It also enabled end-to-end automation of business processes. Risk exposure was minimized through better process management, ensuring safe resource movement. The integration and management of the supply chain process reduced operational planning costs. The solution improved operational efficiency and reduced costs, ensuring a 360-degree view of oil distribution, logistics, and operations. It also enhanced transparency, traceability, reduced operational planning costs, minimized risk exposure, and enhanced customer satisfaction.
1
Improved integration of siloed enterprise systems with other ERP systems.
2
Enabled a 360-degree view of order, inventory, distribution, logistics, and operations.
3
Minimized risk exposure with better process management and safe resource movement.
4
Offered end-to-end automation of different business processes.
5
Reduced the cost of operational planning.
6
Enhanced transparency and traceability
7
Reduced cost of operational planning
8
Enhanced customer satisfaction
Conclusion
A strategic partnership with Bahwan CyberTek proved transformative for the client’s supply chain operations. Bahwan CyberTek's smart and reliable supply chain solutions streamlined the client's order management, rostering, compliance, and other critical processes. The client now has a more efficient supply chain with better visibility of their oil distribution, logistics, and operations.
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Bahwan CyberTek is committed to providing the highest level of protection regarding the processing of their vendors’/clients’/customers’/job applicants’/website visitors’ personal data based on applicable data protection laws and regulations at respective locations. In general, you can visit the Bahwan CyberTek website without providing personal data. However, there are times when Bahwan CyberTek will request personal data.
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