Production is going on.
Driving Marketplace Growth
E-procurement platform optimizes operations and boost revenue with scalable IT solutions.
Client
- Client
Challenge- Solution
- Impact
Client
The client is a privately held US company that operates a fully managed online marketplace that streamlines procurement processes for government bodies (federal, state, and local) and educational institutions. By leveraging a reverse auction-based model, the platform optimizes the purchase of essential goods and services such as IT products, office supplies, and lab equipment.
Challenge
Despite its innovative approach, the client faced key challenges in scaling and optimizing its platform:
1
The existing infrastructure struggled to accommodate increasing transaction volumes, risking downtime, poor user experiences, and lost revenue opportunities during high-demand procurement cycles.
2
Disparate systems without a unified framework led to operational silos, inefficiencies in process coordination, and higher maintenance costs—undermining platform agility and consistency.
3
Maintaining development and support teams onshore resulted in rising operational expenditure, reducing profitability and diverting resources from strategic growth initiatives.
4
The absence of agile methodologies delayed time-to-market for critical updates and features, making it harder to respond quickly to client demands and stay competitive in a rapidly evolving e-procurement landscape.
Solution
BCT provided a comprehensive solution to enhance the client’s marketplace platform. We developed an offshore delivery model along with a unified solution framework. Meanwhile, an agile methodology and quality assurance were also delivered as part of the solution.
1
100% Offshore Delivery Model: Enabled cost-effective and efficient IT development and support.
2
Building a Unified Solution Framework: Standardized application development across multiple platforms.
3
Agile Development Methodology: Implemented iterative releases for continuous improvement (UMP 1.0, UMP 2.0, OBS, B2B, EPS).
4
Development & Quality Assurance: Ensured high-quality software solutions with rigorous testing processes.
Impact
The implementation led to significant business growth and operational improvements:
1
Unified Marketplace Across Sectors: Consolidated commercial and federal procurement into a single platform, enhancing operational efficiency, streamlining vendor management, and improving user experience for both public and private sector buyers.
2
Significant Revenue Acceleration: Enabled a scalable platform that supported exponential growth in transaction volumes (FY2009: $875 million, FY2010: $1.15 billion, & FY2011: $1.4 billion), driving substantial year-over-year revenue increases and strengthening the client's market leadership position.
3
Optimized IT Operations & Cost Efficiency: Transitioned to a fully offshore IT model, reducing operational and development costs while maintaining high-quality service delivery, freeing up capital for innovation and business expansion.
4
Agile Delivery for Faster Time-to-Market: Agile development methodology allowed quicker rollouts of new features and platform enhancements, enabling the client to adapt swiftly to market needs and maintain a competitive edge.
5
Scalability to Support Business Growth: Built a future-proof infrastructure capable of handling millions of transactions annually, ensuring seamless scalability to support the client’s long-term growth strategy and new market penetration.
6
Enhanced Platform Stability and User Trust: Improved performance and reliability of the platform resulted in increased customer satisfaction, higher user retention rates, and strengthened relationships with key government and educational clients.
Through BCT's strategic IT modernization, the client achieved seamless scalability, reduced operational costs, accelerated revenue growth, and strengthened market leadership. The unified, high-performance platform empowered the client to deliver superior procurement experiences and drive sustainable business expansion across government and educational sectors.
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This Privacy Policy explains how Bahwan Cybertek Group (hereinafter referred to as “Bahwan CyberTek”, “we”, “us”, “our”) may collect, use, store, disclose, discard, or otherwise process your data including personal data provided when using our websites and describes the rights you have with respect to your personal data.
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Purposes for which we process Personal DataBahwan CyberTek may process your personal data for legitimate purposes as follows, but not limited to:
Bahwan CyberTek processes your personal data for the performance of the contracts, employment concluded with you, compliance with applicable legal or regulatory obligations or Bahwan CyberTek’s legitimate interests to provide you with adequate and qualitative information about products and services and to prevent against any excessive risk.
Transfer of Personal Data
Data Retention
Changes to this Privacy Policy
Contact Details
Bahwan CyberTek is committed to providing the highest level of protection regarding the processing of their vendors’/clients’/customers’/job applicants’/website visitors’ personal data based on applicable data protection laws and regulations at respective locations. In general, you can visit the Bahwan CyberTek website without providing personal data. However, there are times when Bahwan CyberTek will request personal data.
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In this Privacy Policy, “personal data” is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is or may be in possession of Bahwan CyberTek, for instance information about your identity and contact details (such as name, email-ID, contact number).
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If you have any questions regarding this privacy policy or the protection of your personal data, you may reach out to Bahwan CyberTek Data Privacy Officer at DPO@bahwancybertek.com
148, Rajiv Gandhi Salai(OMR), Okkiyam Thoraipakkam, Chennai - 600 097
+91 44 43449000,
+91 44 61739000
global@bahwancybertek.com
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