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Real-Time Data Access, Reduced Downtime
How a large offshore drilling company ensured timely resolution of Maximo issues across all rigs.
Client
- Client
Challenge- Solution
- Impact
- Conclusion
Client
Streamlining data for asset-heavy industries like oil & gas can be challenging. Despite advanced EAM systems like IBM Maximo, companies may face challenges with connectivity, data integration, manual processes, system downtime, and maintenance coordination. Addressing these issues is crucial for improving asset management efficiency and operational reliability. Our client, one of the largest offshore drilling companies in India, was facing similar issues.
Challenge
The client, India's largest offshore drilling company, faced significant challenges with separate instances of Maximo at ten rig sites and the central office, compounded by poor internet connectivity. This led to data transfer losses and the need for manual report generation. Additionally, the client struggled with maintaining consistent and accurate data across all sites, further complicating their asset management processes.
Their challenges included:
1
Separate instances of Maximo at all 10 rig sites and the central office
2
Poor network connectivity at the rigs
3
Data transfer loss between the central office and the rigs
4
Generation of manual reports consolidating all the rigs
Solution
To address the client's challenges, Bahwan CyberTek implemented a comprehensive solution based on an onsite-offshore model. We developed a mail communication sync mechanism to facilitate data transfer between the 10 Maximo systems, ensuring real-time data availability and integrity. By recommending best practices for work and purchase management, we streamlined their business processes. Additionally, we automated many manual processes, including report generation, eliminating the need for manual intervention. We also consolidated and cleaned up the rig-level databases to resolve data discrepancies. This holistic approach significantly reduced application downtime, minimized unplanned shutdowns, and integrated the purchase process seamlessly from the rig sites to the corporate office. Under this initiative, Bahwan CyberTek ensured the following:
1
Provided support based on the onsite–offshore model
2
Developed a mail communication sync mechanism between the 10 Maximo systems
3
Recommended best practices to improve the business process for work and purchase management
4
Automated many manual processes, including reports, to eliminate manual intervention
5
Consolidated and cleaned up the rig-level database for all discrepancies between the data
Impact
As a result of our comprehensive Maximo support, the client experienced substantial business value. Real-time data availability across all rig sites from the corporate office enhanced decision-making and operational efficiency. The timely resolution of Maximo user issues and the reduction in application downtime minimized unplanned shutdowns, ensuring continuous drilling operations. Automated processes and seamless integration of the purchase process from rig sites to the corporate office improved productivity and accuracy. Overall, these improvements led to more efficient asset management, streamlined operations, and a significant reduction in manual workload, ultimately boosting the client’s operational reliability and effectiveness. The solution delivered substantial benefits:
1
Real-time data availability for all the rig sites from the corporate office
2
Timely resolution of issues from Maximo users across all the rigs
3
Reduced the application downtime and limited unplanned shutdowns
4
Seamless purchase process integration from the rig site to the corporate office
Conclusion
The client faced challenges with disparate Maximo instances across ten rig sites and the central office, poor internet connectivity, data transfer losses, and manual report generation. Bahwan CyberTek addressed these issues with an onsite-offshore support model, developing a mail communication sync mechanism, recommending best practices, automating processes, and consolidating databases. This solution ensured real-time data availability, reduced downtime, and seamless integration of the purchase process. As a result, the client experienced improved operational efficiency, timely issue resolution, streamlined asset management, and enhanced overall productivity and reliability.
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Bahwan CyberTek is committed to providing the highest level of protection regarding the processing of their vendors’/clients’/customers’/job applicants’/website visitors’ personal data based on applicable data protection laws and regulations at respective locations. In general, you can visit the Bahwan CyberTek website without providing personal data. However, there are times when Bahwan CyberTek will request personal data.
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