Production is going on.
Ice Cream Manufacturer Gains Product-Level Sales Visibility with Distinct UPCs
BCT Consulting resolved a product-code limitation in the manufacturer’s Oracle environment, enabling individual flavour sales tracking and establishing a broader technology partnership.
Client
Challenge
The manufacturer used vanilla ice cream as an intermediate base for its feature-flavoured products. Product codes were maintained primarily for the vanilla base across three packaging categories: half gallon, pint and cups.
Because the same base-product UPCs were used through the manufacturing process, the business could not sell individual feature flavours under their respective codes. Transactions could be recorded against the vanilla base rather than the finished flavour actually sold.
This limited the ability to identify, track and report finished products accurately. Inventory visibility and sales reporting were affected, leaving the business without a reliable view of its feature-flavoured portfolio at an individual product level.
The manufacturer needed to understand the underlying application and process constraints before selecting a solution. Any recommendation had to address the dependencies between product information, transactions and integrations within the existing technology environment.
Because the same base-product UPCs were used through the manufacturing process, the business could not sell individual feature flavours under their respective codes. Transactions could be recorded against the vanilla base rather than the finished flavour actually sold.
This limited the ability to identify, track and report finished products accurately. Inventory visibility and sales reporting were affected, leaving the business without a reliable view of its feature-flavoured portfolio at an individual product level.
The manufacturer needed to understand the underlying application and process constraints before selecting a solution. Any recommendation had to address the dependencies between product information, transactions and integrations within the existing technology environment.
Solution
BCT Consulting worked with the manufacturer’s business and technical stakeholders to assess the end-to-end manufacturing and product management processes. The team examined how the product-code limitation affected operations and reviewed the application architecture, system configuration and integrations.
The assessment combined business process, ERP, data and technical perspectives. BCT Consulting validated the issue against item information, transactional data and process flows to identify gaps and potential root causes, then evaluated solution options and their operational and technical implications.
At the end of the two-month assessment, BCT Consulting presented a practical roadmap for resolving the issue within the customer’s existing technology environment. The recommendation gave the manufacturer a defined approach to improving finished-product identification and the affected sales process.
The customer approved the approach and awarded BCT Consulting the implementation. Working with Oracle EBS, PL/SQL, Oracle APEX and Oracle Reports Builder, BCT Consulting delivered a solution that enabled feature-flavoured ice creams to be sold and managed using distinct UPCs.
The engagement maintained a focus on the original business requirement through assessment and delivery. The customer recognised BCT Consulting’s understanding of the issue, execution of the assessment and delivery of the recommended solution within the agreed timelines.
The assessment combined business process, ERP, data and technical perspectives. BCT Consulting validated the issue against item information, transactional data and process flows to identify gaps and potential root causes, then evaluated solution options and their operational and technical implications.
At the end of the two-month assessment, BCT Consulting presented a practical roadmap for resolving the issue within the customer’s existing technology environment. The recommendation gave the manufacturer a defined approach to improving finished-product identification and the affected sales process.
The customer approved the approach and awarded BCT Consulting the implementation. Working with Oracle EBS, PL/SQL, Oracle APEX and Oracle Reports Builder, BCT Consulting delivered a solution that enabled feature-flavoured ice creams to be sold and managed using distinct UPCs.
The engagement maintained a focus on the original business requirement through assessment and delivery. The customer recognised BCT Consulting’s understanding of the issue, execution of the assessment and delivery of the recommended solution within the agreed timelines.
Impact
The implemented solution enabled the manufacturer to record and manage sales of feature-flavoured ice creams under their individual UPCs. Teams could accurately track, sell and report these products across all branches, resolving the limitation created by using vanilla base-product codes.
This gave the business greater visibility and control over its feature-flavoured portfolio. Finished-product reporting could reflect the actual flavours being sold, supporting product management at a more detailed level.
The initial assessment led to an implementation award valued at $210,000. Successful delivery subsequently expanded the relationship into additional integration, Power BI and Power Apps, Python development and Oracle database support projects.
The customer also awarded BCT Consulting a five-year managed services engagement with a total contract value of approximately $2.13 million. A focused assessment of one business-critical issue had developed into a broader technology partnership, supported by the successful implementation and subsequent project deliveries.
This gave the business greater visibility and control over its feature-flavoured portfolio. Finished-product reporting could reflect the actual flavours being sold, supporting product management at a more detailed level.
The initial assessment led to an implementation award valued at $210,000. Successful delivery subsequently expanded the relationship into additional integration, Power BI and Power Apps, Python development and Oracle database support projects.
The customer also awarded BCT Consulting a five-year managed services engagement with a total contract value of approximately $2.13 million. A focused assessment of one business-critical issue had developed into a broader technology partnership, supported by the successful implementation and subsequent project deliveries.
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