Production is going on.
Reduced Core API Load and Faster Access to Operational Data
BCT introduced real-time event distribution and transaction monitoring to improve performance and reduce repeated requests across airline applications.
Client
Challenge
A shared enterprise API was receiving millions of requests as multiple downstream applications repeatedly retrieved the same operational data. This placed significant processing load on the core platform and affected system performance and scalability.
The airline needed to reduce repeated calls while keeping consuming applications supplied with relevant information. Modernisation also needed to preserve existing consumers and provide better visibility into transactions for operational support.
The airline needed to reduce repeated calls while keeping consuming applications supplied with relevant information. Modernisation also needed to preserve existing consumers and provide better visibility into transactions for operational support.
Solution
BCT worked with the airline to identify the API bottleneck and progressively modernise data distribution over an 18-month engagement. Initially, frequently accessed operational data was made available through TIBCO ActiveSpaces, allowing applications to retrieve it without repeatedly invoking the core API.
The solution then evolved into an event-driven architecture. Data from the DXC feed was distributed in real time through Solace, enabling applications to consume relevant events independently and reducing their reliance on repeated requests to the core platform.
BCT introduced standardised logging and monitoring to provide end-to-end transaction visibility. The wider technology environment included Microsoft Azure, TIBCO BusinessWorks Container Edition, TIBCO BusinessEvents, SQL, Docker and Kubernetes.
The incremental approach used existing technology investments and maintained continuity for existing consumers as the new distribution model was introduced.
The solution then evolved into an event-driven architecture. Data from the DXC feed was distributed in real time through Solace, enabling applications to consume relevant events independently and reducing their reliance on repeated requests to the core platform.
BCT introduced standardised logging and monitoring to provide end-to-end transaction visibility. The wider technology environment included Microsoft Azure, TIBCO BusinessWorks Container Edition, TIBCO BusinessEvents, SQL, Docker and Kubernetes.
The incremental approach used existing technology investments and maintained continuity for existing consumers as the new distribution model was introduced.
Impact
The solution reduced traffic and processing load on the core API, improving application performance and response times for high-volume operations. Unnecessary calls for reservation, ticketing, passenger, check-in and boarding-pass data were reduced.
Real-time event distribution enabled consuming applications to receive relevant data independently. This reduced dependencies across the integration environment and improved scalability and resilience.
Standardised logging and monitoring gave support teams clearer visibility into business transactions. The airline gained a flexible architecture designed to support millions of transactions at scale while limiting the impact of modernisation on ongoing operations.
Real-time event distribution enabled consuming applications to receive relevant data independently. This reduced dependencies across the integration environment and improved scalability and resilience.
Standardised logging and monitoring gave support teams clearer visibility into business transactions. The airline gained a flexible architecture designed to support millions of transactions at scale while limiting the impact of modernisation on ongoing operations.
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