Production is going on.
A common procurement foundation brings regional standardisation visibility and control
BCT established a scalable Coupa Source to Pay framework across a retail group’s MENA and APAC operations, connecting regional procurement processes with enterprise systems and local business requirements.
Client
Challenge
As the group expanded across MENA and APAC, procurement needed to support multiple markets, business units and stakeholder groups through a common operating foundation. There was no unified procurement experience across countries, and regional spend and supplier data were difficult to consolidate for sourcing and negotiation decisions.
Manual processes and approvals slowed purchasing activity and increased the administrative workload for procurement and finance teams. The organisation needed consistent controls while accommodating different legal entities, currencies, tax requirements and operating practices. It also needed stronger supplier collaboration and a platform that could scale to new countries, users, suppliers and business operations.
Manual processes and approvals slowed purchasing activity and increased the administrative workload for procurement and finance teams. The organisation needed consistent controls while accommodating different legal entities, currencies, tax requirements and operating practices. It also needed stronger supplier collaboration and a platform that could scale to new countries, users, suppliers and business operations.
Solution
BCT designed and delivered a regional Coupa Source to Pay transformation built around a standardised procurement template. The model created common core processes across MENA and APAC while allowing local flexibility for business, legal entity, currency and approval requirements.
A central digital buying experience enabled employees to raise requisitions, purchase goods and services and track requests. Country, entity and value based approval workflows routed requests according to GMG’s organisational structure, while suppliers and catalogues were enabled to support guided buying and purchasing compliance.
BCT configured Coupa to support multi country and multi entity operations and integrated it with SAP S/4HANA, SAP ECC and other enterprise systems. Automated exchange of master and transactional data connected procurement activity with the wider technology landscape and reduced manual reconciliation.
Regional rollout was supported through structured planning, testing, user training, stakeholder engagement and go live support. Spend and commitment reporting gave stakeholders centralised visibility into purchasing activity and supported better procurement decisions across participating markets.
A central digital buying experience enabled employees to raise requisitions, purchase goods and services and track requests. Country, entity and value based approval workflows routed requests according to GMG’s organisational structure, while suppliers and catalogues were enabled to support guided buying and purchasing compliance.
BCT configured Coupa to support multi country and multi entity operations and integrated it with SAP S/4HANA, SAP ECC and other enterprise systems. Automated exchange of master and transactional data connected procurement activity with the wider technology landscape and reduced manual reconciliation.
Regional rollout was supported through structured planning, testing, user training, stakeholder engagement and go live support. Spend and commitment reporting gave stakeholders centralised visibility into purchasing activity and supported better procurement decisions across participating markets.
Impact
More than 90 percent of purchasing transactions were digitised, reducing dependency on manual and email based procurement. Automated routing, approvals and notifications made approval cycles 30 to 50 percent faster, while more than 95 percent of purchasing was PO backed.
More than 80 percent of key suppliers were digitally enabled and over 90 percent of invoices were processed electronically. These changes improved supplier collaboration, reduced manual transaction processing and lowered procurement administration effort by 30 to 40 percent.
The platform provided centralised visibility into procurement transactions across participating countries and business entities. More than 90 percent user adoption reflected a consistent and intuitive purchasing experience, giving the group a scalable foundation for continued expansion across MENA and APAC.
More than 80 percent of key suppliers were digitally enabled and over 90 percent of invoices were processed electronically. These changes improved supplier collaboration, reduced manual transaction processing and lowered procurement administration effort by 30 to 40 percent.
The platform provided centralised visibility into procurement transactions across participating countries and business entities. More than 90 percent user adoption reflected a consistent and intuitive purchasing experience, giving the group a scalable foundation for continued expansion across MENA and APAC.
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Bahwan CyberTek is committed to providing the highest level of protection regarding the processing of their vendors’/clients’/customers’/job applicants’/website visitors’ personal data based on applicable data protection laws and regulations at respective locations. In general, you can visit the Bahwan CyberTek website without providing personal data. However, there are times when Bahwan CyberTek will request personal data.
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