Production is going on.
New Online and Mobile Banking Capabilities Delivered in Six Months
BCT used Temenos Infinity expertise to deliver multi-aggregator bill payments, stronger authentication and regional digital banking capabilities alongside a core banking upgrade.
Client
Challenge
The bank wanted to introduce new digital capabilities, including bill payments and cardless cash, but the requirements involved significant customisation of the digital platform. The delivery timeline was aggressive, with the bank targeting go-live within six months.
The digital work also had to align with an in-flight core banking transformation. The bank was moving from Temenos Application Framework for C to Temenos Application Framework for Java and upgrading from R19 to R23, with Arrangement Architecture supporting deposit and lending products. The solution therefore needed to work alongside wider platform changes.
The digital work also had to align with an in-flight core banking transformation. The bank was moving from Temenos Application Framework for C to Temenos Application Framework for Java and upgrading from R19 to R23, with Arrangement Architecture supporting deposit and lending products. The solution therefore needed to work alongside wider platform changes.
Solution
BCT used its Temenos Infinity expertise to design and deliver the digital banking capabilities within the six-month timeline. The team developed bill payment functionality that could support multiple payment aggregators simultaneously, giving the bank a flexible foundation for expanding digital payment services.
The solution also addressed regional operating requirements. BCT developed credit line setup for online and mobile banking and introduced multi-factor authentication for financial and non-financial transactions. Transaction PIN and biometric authentication were incorporated into the digital experience.
The delivery was coordinated with the core banking re-implementation so that the online and mobile channels could align with the upgraded Temenos environment. This approach allowed the bank to modernise its customer-facing services while progressing the underlying deposit and lending transformation.
The solution also addressed regional operating requirements. BCT developed credit line setup for online and mobile banking and introduced multi-factor authentication for financial and non-financial transactions. Transaction PIN and biometric authentication were incorporated into the digital experience.
The delivery was coordinated with the core banking re-implementation so that the online and mobile channels could align with the upgraded Temenos environment. This approach allowed the bank to modernise its customer-facing services while progressing the underlying deposit and lending transformation.
Impact
The bank successfully went live with the new digital banking capabilities within the planned six-month timeline. Customers gained a modernised online and mobile banking experience with expanded payment functionality.
Multi-aggregator bill payment capability gave the bank a way to support different payment providers through a common digital platform. Credit line setup and cardless cash capabilities extended the range of services available through digital channels.
Transaction PIN and biometric controls strengthened security for financial and non-financial activities. The digital platform also remained aligned with the bank’s wider Temenos core banking transformation, creating a connected foundation for future digital services.
Multi-aggregator bill payment capability gave the bank a way to support different payment providers through a common digital platform. Credit line setup and cardless cash capabilities extended the range of services available through digital channels.
Transaction PIN and biometric controls strengthened security for financial and non-financial activities. The digital platform also remained aligned with the bank’s wider Temenos core banking transformation, creating a connected foundation for future digital services.
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