Production is going on.
Four e-reader launches supported by a unified approach to product engineering
A leading US bookseller worked with BCT Consulting to develop and sustain its digital reading platform across dedicated e-readers and consumer applications.
Client
Challenge
The client needed to launch new e-readers quickly while keeping existing models reliable and controlling delivery costs. Devices had to deliver a comfortable reading experience, long battery life and dependable performance, with quality and regulatory requirements managed across manufacturing partners.
At the same time, its applications needed to make browsing, purchasing and reading easier for a large customer base. The team had to support multiple reading formats, improve accessibility and keep pace with security, operating system and platform updates without disrupting the experience.
At the same time, its applications needed to make browsing, purchasing and reading easier for a large customer base. The team had to support multiple reading formats, improve accessibility and keep pace with security, operating system and platform updates without disrupting the experience.
Solution
BCT Consulting took on product engineering across hardware and application workstreams, working with the client’s product team and device manufacturing partners. The approach connected device delivery, software development, testing and compliance throughout the product life cycle.
1
Coordinated e-reader programs and original design manufacturers, customized Android for E-Ink devices and optimized display, battery, Bluetooth, keyboard and lock-screen behavior.
2
Managed device quality, field-failure analysis, engineering changes and certification coordination, including FCC, UL and IEC requirements.
3
Rebuilt the digital library and shopping experience, adding features such as social login, barcode scanning, custom themes and read-to-me.
4
Maintained EPUB, EPUB3, PDF and proprietary-format support and validated accessibility with visually impaired users.
5
Delivered ongoing compatibility, security and performance updates, including 64-bit support, TLS 1.2, SDK updates and power optimization.
Impact
According to the submission, BCT Consulting helped launch four new e-readers and refresh existing models within a 9 to 10 month launch cycle. Reusable platform components and design templates helped the team repeat the delivery process while maintaining quality and cost discipline.
The submission reports more than 10 million downloads of the reading app on Google Play and an approximate 4.3 rating from about 169,000 reviews. It also attributes increased app usage and sales to improvements in shopping and customer contact, without giving a measured uplift. Accessibility testing, compliance work and engineering controls helped reduce risk across launches and support the platform’s continued evolution.
The submission reports more than 10 million downloads of the reading app on Google Play and an approximate 4.3 rating from about 169,000 reviews. It also attributes increased app usage and sales to improvements in shopping and customer contact, without giving a measured uplift. Accessibility testing, compliance work and engineering controls helped reduce risk across launches and support the platform’s continued evolution.
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