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Global Healthcare Company Fills DR Role Vacant for Nearly Two Years

BCT Consulting used targeted sourcing, requirement clarification and candidate preparation to close a long-standing Disaster Recovery Assessor vacancy.

Global Healthcare Company Fills DR Role Vacant for Nearly Two Years

Client

Challenge

The position had remained open for nearly two years. Multiple candidates had been rejected, and the requirement was being pursued through several vendors and sourcing channels across India. Competition for the limited pool of suitable professionals made the search more difficult.

The challenge was not simply finding someone with infrastructure experience. Technical suitability had to be matched by the ability to manage stakeholders, understand the customer's operating environment and handle the responsibilities of a critical disaster recovery role.

The vacancy left a capability gap in the company's disaster recovery and infrastructure activities. Closing it required a clearer understanding of the customer's expectations and a candidate prepared for the complexity of the assignment.

Solution

BCT began by working closely with internal management and account stakeholders to understand the requirement beyond the job description. These discussions clarified the importance of ownership and stakeholder management alongside technical capability, giving the recruiter a more specific basis for assessing potential candidates.

The search combined targeted LinkedIn sourcing, BCT's applicant tracking system and internal database, Google X-Ray search, internal candidate sources and market-level candidate mapping. After earlier rejections, the recruiter continued exploring alternative channels. Targeted LinkedIn research identified a candidate whose experience appeared aligned with the role.

Before submitting the profile, BCT held a detailed discussion with the candidate about the project, technical expectations, customer environment, responsibilities and interview process. This gave the candidate a clear view of the opportunity and allowed BCT to confirm interest and commitment before progressing.

The expected technology environment included Active Directory, DNS, NFS, LDAP and Kerberos, alongside ITIL-based service management, Power BI reporting and disaster recovery assessment. Internal screening considered the profile against the customer's broader expectations before submission.

BCT then coordinated the candidate's progression through the customer's selection process, which included one onsite round and one India round. The candidate was selected from two strong finalists and subsequently completed onboarding at the Bangalore office.

Impact

The successful onboarding in 2026 closed a critical position that had remained vacant for nearly two years. The customer secured a selected and onboarded professional for its disaster recovery and infrastructure assessment requirement.

The outcome carried the search through to joining, following repeated candidate rejections and competition across multiple vendors. Requirement clarification, targeted sourcing, candidate preparation and internal validation supported that progression.

For BCT, the engagement demonstrated its ability to resolve a difficult niche-skill hiring requirement. The broader change was a move from a prolonged search to a completed appointment, achieved by connecting the customer's technical and working expectations with a candidate prepared to take on the role.

Office location

148, Rajiv Gandhi Salai(OMR), Okkiyam Thoraipakkam, Chennai - 600 097

Phone number

+91 44 43449000,
+91 44 61739000

Email address

talktous@bahwancybertek.com

Bahwan CyberTek is a global technology transformation partner, driving innovation and equipping companies for the future.

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