Production is going on.
Enhancing Operational Efficiency
Leading UAE airline integrates its fragmented platforms with comprehensive TIBCO services.
Client
- Client
Challenge- Solution
- Impact
Client
The client is one the world’s largest airlines with 3,600 flights per week across 140 destinations, 80 countries, and six continents. The MENA-based airline is worth USD 28 billion with 50+ entities and 104,000 employees across 61 countries. They also have one of the largest fleets of Airbus A380 (103 + 42) and Boeing 777 (151). Their combined air services, offering aircraft ground handling, cargo, travel, and flight catering services span 70 airports across five continents.
Challenge
The client, being one of the world’s largest airlines manages a complex network of over 50 entities and 104,000 employees. Prior to partnering with BCT, they faced the following challenges:
1
Fragmented technology platforms causing operational inefficiencies
2
Data silos limiting real-time insights and decision-making
3
Lack of unified cache systems leading to outages and lost opportunities
4
Strained performance in scheduling, traffic control, and crew management
5
Manual deployment processes reducing software delivery agility
Solution
To address these challenges, BCT implemented a comprehensive solution that covered implementation, architecture consulting, software engineering, and managed services. The architecture supported 1,200+ interfaces, integrating 300+ applications across 100 servers, and handled more than 8,000 transactions per second with daily data flows exceeding 3.5 TB.
Key solution features included the following:
1
Deployed TIBCO stack:
- BusinessWorks for integration
- EMS for reliable messaging
- Active Spaces for in-memory data grids
- Hawk for real-time monitoring
- Various adapters and plugins
2
Integrated hundreds of applications via thousands plus interfaces on 100 servers
3
Optimized caching (customer profiles, baggage notifications, and weather data)
4
Enabled real-time ODS for high availability and cost-efficient data access
5
Ensured CICD-enabled deployment process for automated change management, reducing manual intervention, improving deployment speed, and ensuring end-to-end scalability.
Impact
BCT’s solution delivered transformative outcomes, significantly enhancing operational efficiency and agility. Key impacts included the following:
1
Deployment times reduced to two minutes
2
Faster software delivery with developer-triggered deployments
3
Optimized resource utilization through automated capacity planning
4
Enhanced real-time decision-making with unified data access and elimination of data silos
5
High system availability minimizing outages and flight delays
6
Improved business continuity with seamless application connectivity
Leveraging this partnership, the client integrated 300+ applications via 1,200+ interfaces, enabling real-time data flow and automated deployments. The solution reduced deployment times, optimized resource utilization, and improved real-time decision-making in critical areas like bookings and baggage handling, leading to enhanced system reliability, agility, and business continuity across global operations.
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Bahwan CyberTek is committed to providing the highest level of protection regarding the processing of their vendors’/clients’/customers’/job applicants’/website visitors’ personal data based on applicable data protection laws and regulations at respective locations. In general, you can visit the Bahwan CyberTek website without providing personal data. However, there are times when Bahwan CyberTek will request personal data.
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