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Delivering TIBCO-Powered API Integration for a Financial Organization
How Bahwan CyberTek modernized the client’s legacy system to enhance connectivity, efficiency, and customer experience
Client
- Client
Challenge- Solution
- Impact
- Conclusion
Client
The client is a custodian and depository participant agency in APAC. As an authorized government agency, it distributes and receives government savings and relief bonds. The client had been relying on legacy systems, which lacked integration.
Challenge
The client faced several integration and operational challenges that required scalable and secure API management solution:
1
Siloed legacy systems and Oracle-based applications lacked seamless integration with modern digital platforms.
2
Fragmented data and the absence of a unified customer view made it hard to access financial data across equities, mutual funds, and bonds.
3
Lack of an API management framework for a secure and centralized API gateway for internal and external communication.
4
Secure data exchange and access control were critical for regulatory compliance and risk management.
5
Lack of a structured approach to API governance, lifecycle management, and real-time monitoring.
Solution
Bahwan CyberTek delivered a comprehensive solution to integrate the client’s legacy systems, CRM, and back-office operations, ensuring a secure and scalable on-premise infrastructure.
1
API Development & Integration:Implemented a set of integration APIs using Springboot to expose services for internal and external applications.
2
API Management with TIBCO Mashery:Configured and deployed TIBCO Mashery API Management for efficient API governance, security, and monitoring.
3
360° Customer Dashboard:Developed a React.js-based dashboard providing a consolidated view of customers’ financial portfolios across its products.
4
Logging & Exception Handling:Integrated an ELK (Elasticsearch, Logstash, Kibana) framework for real-time logging, auditing, and troubleshooting.
5
Developer Portal & API Governance:Established an API catalog and developer portal to facilitate API consumption, documentation, and lifecycle management.
6
Enhanced API Security:Implemented access control mechanisms to restrict and manage API consumption securely.
6
Scalable & Secure API Gateway:Enabled centralized communication for all internal and external applications while ensuring secure API traffic management.
Impact
The client experienced measurable improvements, ensuring seamless integration and secure communication across its digital ecosystem:
1
Seamless System Integration: Enabled legacy applications to communicate with CRM, customer portals, and mobile apps without disruption.
2
Enhanced Customer Insights:The 360° dashboard provided a comprehensive view of customer portfolios, improving service personalization.
3
Stronger API Security & Compliance: Secured API interactions with governance controls, ensuring regulatory adherence.
4
Operational Efficiency Gains: API automation reduced manual processes, improving efficiency in lead generation, customer creation, and service requests.
5
Optimized Performance & Monitoring: Real-time API metrics provided insights into system performance, uptime, and usage trends.
6
Scalability for Future Growth: The client now has a flexible API framework to support new digital services, such as a customer mobile app for portfolio management and service requests.
Conclusion
Powered by TIBCO Mashery, Sprinboot, and React.js, Bahwan CyberTek implemented a robust API integration strategy for the client. Bahwan CyberTek modernized their IT ecosystem, thereby streamlining operations and enhancing their customer experience. With TIBCO Mashery’s API management framework, Bahwan CyberTek not only facilitated seamless data exchange but also positioned it for future digital innovation, ensuring agility for the financial sector.
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Purposes for which we process Personal DataBahwan CyberTek may process your personal data for legitimate purposes as follows, but not limited to:
Bahwan CyberTek processes your personal data for the performance of the contracts, employment concluded with you, compliance with applicable legal or regulatory obligations or Bahwan CyberTek’s legitimate interests to provide you with adequate and qualitative information about products and services and to prevent against any excessive risk.
Transfer of Personal Data
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Changes to this Privacy Policy
Contact Details
Bahwan CyberTek is committed to providing the highest level of protection regarding the processing of their vendors’/clients’/customers’/job applicants’/website visitors’ personal data based on applicable data protection laws and regulations at respective locations. In general, you can visit the Bahwan CyberTek website without providing personal data. However, there are times when Bahwan CyberTek will request personal data.
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In this Privacy Policy, “personal data” is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is or may be in possession of Bahwan CyberTek, for instance information about your identity and contact details (such as name, email-ID, contact number).
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+91 44 43449000,
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global@bahwancybertek.com
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