Production is going on.
Boosting Revenue by Moving to Cloud
How an oil company reduced operational planning costs and gained full visibility on logistics.
Client
- Client
Challenge- Solution
- Impact
- Conclusion
Client
Our client, Oman Oil Marketing Company (OOMCO), is a leading fuel marketing company in Oman, specializing in fuel retailing, direct fuel sales, lubricants, aviation refueling, storage, and distribution. It also operates in Saudi Arabia and Tanzania. Within Oman, there are multiple locations, including a separate line of business in Duqm, a special economic zone in Oman.
Challenge
OOMCO faced significant challenges with their Oracle E-Business Suite R12.1.3, which hindered their productivity and competitive edge. OOMCO struggled with system incompatibilities, operational inefficiencies, and compliance issues, necessitating an upgrade and migration to Oracle Cloud Infrastructure. OOMCO could not use new system features and functionalities because they were not compatible with their existing system, thereby affecting productivity and efficiency. Additionally, OOMCO needed to align their business processes with best practices and enhance their system with custom modules like Apex and FuelTrans. However, product limitations, customization complexities, and the need for robust data protection and identity management in the cloud constrained them.
Their challenges included:
1
Inability to access the latest product functionalities.
2
Difficulty addressing business requirements due to product limitations.
3
Security risk from cloud migration.
4
Lack of separate custom modules for integrating with the existing system.
Solution
OOMCO chose Bahwan CyberTek to implement their Oracle EBS upgrade and migration to OCI. Bahwan CyberTek provided the following solution to
address the client’s challenges, leveraging the “Fit for Future” framework. To improve productivity and efficiency,
OOMCO upgraded their Oracle EBS system from R12.1.3 to a newer version, 12.2.10, across different domains like
financials, property management, SCM, and HRMS, covering 300 users. Bahwan CyberTek delivered a comprehensive solution,
enhancing productivity, efficiency, and security.
1
The upgrade to version 12.2.10 introduced online patching and UI improvements, facilitating continuous system availability and a modern user experience. The migration utilized the Zero Downtime Migration tool, transitioning to a robust multi-node OCI server setup.
2
The Oracle Database upgrade from 12.1.0.2 to 19.20.0.0.0 ensured database tuning and performance monitoring, significantly cutting costs and improving performance.
3
Bahwan CyberTek's "Fit for Future" framework enabled the client to revamp business processes for better operational efficiency and compliance, while custom modules like Apex and FuelTrans were seamlessly integrated, ensuring compatibility and extending system functionalities to meet evolving business needs.
4
Integration of custom modules with the existing system.
5
Expanded functionality and features.
6
More customized and personalized products and services.
Impact
Our “Fit for Future” framework has delivered significant business outcomes. Through the successful completion of the
Oracle EBS upgrade and OCI migration project, OOMCO successfully implemented an advanced yet cost-effective
solution. Migrating the database and applications from on-premises servers to OCI servers minimized disruption and
overall migration risk. OOMCO eliminated redundant processes through revamped business processes and integrated
different modules of the system. It also enhanced compliance and governance, with processes aligned to the
regulatory requirements and implementing the necessary controls and audits. The solution improved customer
satisfaction and loyalty, as OOMCO improved their service quality and delivery and offered more value-added products
and services to their customers. The client could integrate custom modules, such as Apex and FuelTrans, with their
existing system using appropriate technologies, platforms, and standards. Bahwan CyberTek ensured that the custom modules were
compatible and functional with the upgraded and migrated systems. The solution not only ensured a smooth migration
but also reduced the capital and operational costs for the client by 30%. The upgraded system introduced several new
features and functionalities while also improving data security, resulting in improved productivity and efficiency.
Seamless migration was achieved with the ‘Fit-for-Future’ framework.
1
Operational efficiency and data consistency increased significantly.
2
Customer satisfaction and loyalty improved.
3
Capital and operational costs reduced by 30%.
4
Zero dependencies on hardware, networking, and storage-related skills, thereby eliminating skillset needs for operational maintenance.
Conclusion
By choosing Bahwan CyberTek for their Oracle migration, the client ensured significant improvements to their business performance, customer satisfaction, and competitive edge, resulting in a 360-degree improvement. Bahwan CyberTek fulfilled the extensive Oracle migration initiative by leveraging the ‘Fit for Future’ framework, which helped ensure a seamless upgrade and Cloud migration.
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Purposes for which we process Personal DataBahwan CyberTek may process your personal data for legitimate purposes as follows, but not limited to:
Bahwan CyberTek processes your personal data for the performance of the contracts, employment concluded with you, compliance with applicable legal or regulatory obligations or Bahwan CyberTek’s legitimate interests to provide you with adequate and qualitative information about products and services and to prevent against any excessive risk.
Transfer of Personal Data
Data Retention
Changes to this Privacy Policy
Contact Details
Bahwan CyberTek is committed to providing the highest level of protection regarding the processing of their vendors’/clients’/customers’/job applicants’/website visitors’ personal data based on applicable data protection laws and regulations at respective locations. In general, you can visit the Bahwan CyberTek website without providing personal data. However, there are times when Bahwan CyberTek will request personal data.
Personal Data
In this Privacy Policy, “personal data” is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is or may be in possession of Bahwan CyberTek, for instance information about your identity and contact details (such as name, email-ID, contact number).
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You have the following rights in relation to your personal data:
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- Marketing / promoting and providing products and services.
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If you have any questions regarding this privacy policy or the protection of your personal data, you may reach out to Bahwan CyberTek Data Privacy Officer at DPO@bahwancybertek.com
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+91 44 43449000,
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global@bahwancybertek.com
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