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How Bahwan CyberTek modernized critical operations with Maximo solution for a leading energy provider in the Middle East
Client
- Client
Challenge- Solution
- Impact
- Conclusion
Client
The client is a key player in the power sector in the Middle East. The organization is responsible for power generation, distribution, and transmission, serving a customer base of over 36,000. As a utility provider in a fast-growing region, the company required a streamlined system to support its expanding operations and maintain high service reliability.
Challenge
The company needed to modernize and unify its operational systems to drive better performance, scalability, and asset utilization.
1
Lack of integration across maintenance, inventory, and safety workflows led to operational silos, slowing decision-making and increasing risk of non-compliance.
2
The legacy infrastructure couldn't scale with the region's rapid growth, threatening service continuity and long-term competitiveness.
3
Fragmented systems caused underuse of workforce and assets, inflating operational costs and reducing productivity.
4
Frequent disruptions in power infrastructure support systems affected customer experience and compromised SLA commitments.
5
Over 20,000 parts lacked structured classification, leading to procurement delays, inaccurate forecasting, and excess inventory costs.
6
Departments faced delays in issue resolution, negatively impacting cross-functional collaboration and operational agility.
Solution
Bahwan CyberTek partnered with the client to not just deploy a fully integrated platform—but to orchestrate operational transformation. By building an integrated, scalable solution on Maximo and Oracle, that is aligned with real-time workflows and energy infrastructure, Bahwan CyberTek enabled the company to unlock asset intelligence, streamline inventory, and ensure business continuity. On-ground support, deep system integration, and end-to-end data management empowered the energy provider to deliver consistent, future-ready performance across its expanding network.
1
Centralized Framework: Deployed a centralized operations framework to manage maintenance, inventory, purchasing, and safety workflows.
2
Custom Integration: Developed a custom integration connecting budgeting modules with operational workflows for real-time financial insights.
3
Integration with Other Systems: Enabled seamless connectivity with SCADA and DCS systems to provide real-time asset monitoring and improve responsiveness.
4
Data Management: Undertook end-to-end master data management, ensuring accurate classification and cataloging of 20,000 inventory items.
5
User Support: Provided dedicated, on-ground support to drive successful adoption and ensure business continuity.
Impact
The strategic solution enabled the company to shift from reactive to proactive asset management, supporting long-term growth and operational resilience.
1
Improved Business Scalability: The integrated solution provided a foundation for expansion, accommodating future business needs without disrupting existing operations.
2
Standardized Operations Across the Enterprise: Company-wide consistency in processes improved operational predictability and enhanced compliance.
3
Higher Asset Visibility for Better Decision Making: Real-time asset data availability enabled data-driven maintenance planning and improved asset lifecycle management.
4
Optimized Maintenance Strategy: Transitioned from reactive to planned maintenance, reducing downtime and improving service reliability.
5
Resource and Inventory Optimization: Better inventory tracking and cataloging enhanced procurement efficiency and reduced operational delays.
Conclusion
Bahwan CyberTek’s purpose-built, enterprise-wide solution enabled the client to transform operations with a scalable, future-ready platform. By aligning technology with business priorities, Bahwan CyberTek helped the power company reduce costs, improve asset reliability, and enhance operational efficiency—creating long-term value for stakeholders and customers alike.
BAHWAN CYBERTEK PVT LTD
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This Privacy Policy explains how Bahwan Cybertek Group (hereinafter referred to as “Bahwan CyberTek”, “we”, “us”, “our”) may collect, use, store, disclose, discard, or otherwise process your data including personal data provided when using our websites and describes the rights you have with respect to your personal data.
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In this Privacy Policy, “personal data” is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is or may be in possession of Bahwan CyberTek, for instance information about your identity and contact details (such as name, email-ID, contact number).
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You have the following rights in relation to your personal data:
Purposes for which we process Personal DataBahwan CyberTek may process your personal data for legitimate purposes as follows, but not limited to:
Bahwan CyberTek processes your personal data for the performance of the contracts, employment concluded with you, compliance with applicable legal or regulatory obligations or Bahwan CyberTek’s legitimate interests to provide you with adequate and qualitative information about products and services and to prevent against any excessive risk.
Transfer of Personal Data
Data Retention
Changes to this Privacy Policy
Contact Details
Bahwan CyberTek is committed to providing the highest level of protection regarding the processing of their vendors’/clients’/customers’/job applicants’/website visitors’ personal data based on applicable data protection laws and regulations at respective locations. In general, you can visit the Bahwan CyberTek website without providing personal data. However, there are times when Bahwan CyberTek will request personal data.
Personal Data
In this Privacy Policy, “personal data” is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is or may be in possession of Bahwan CyberTek, for instance information about your identity and contact details (such as name, email-ID, contact number).
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You have the following rights in relation to your personal data:
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- Marketing / promoting and providing products and services.
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Bahwan CyberTek may update this policy from time to time. The use of the Bahwan CyberTek Websites and any products and services supplied are subject to our Terms and Conditions.
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If you have any questions regarding this privacy policy or the protection of your personal data, you may reach out to Bahwan CyberTek Data Privacy Officer at DPO@bahwancybertek.com
148, Rajiv Gandhi Salai(OMR), Okkiyam Thoraipakkam, Chennai - 600 097
+91 44 43449000,
+91 44 61739000
global@bahwancybertek.com
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