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Strategic Oracle EBS Upgrade for Marine Logistics Leader
How BCT delivered a seamless Oracle EBS upgrade in 3 months, boosting control, scalability, and financial performance
Client
- Client
Challenge- Solution
- Impact
Client
A leading provider of international marine terminal operations, logistics, and related services in the UAE. The client plays a critical role in supporting global trade and supply chain activities, with operations spanning port management, shipping services, and infrastructure development.
Challenge
The client was facing a time sensitive and technically complex Oracle E-Business Suite (EBS) upgrade, which demanded both speed and precision across its critical operations.
1
Aggressive timeline to complete the EBS R12.1.3 upgrade within a tight three-month window.
2
Complex production environment housing 200+ customizations that had to be carefully migrated.
3
Older EBS 11.5.10.2 setup for head office and newer R12.1.3 for regional operations, both hosted on a single production server.
4
High performance expectations across financials, logistics, and operational workflows with zero tolerance for downtime.
Solution
BCT helped the client execute a high impact Oracle EBS upgrade that aligned with strategic business needs, while minimizing disruption and maximizing system readiness. The client's financial and operational systems were better aligned, more secure, and positioned for growth as they
1
Upgraded the Oracle EBS system quickly and safely to the latest version (R12.1.3).
2
Streamlined and merged system environments to improve efficiency across the business.
3
Prepared the IT setup for future growth with better performance, stability, and scalability.
4
Delivered the project within the client’s tight three-month timeline without disruption to ongoing operations.
Impact
With BCT’s solution, the client gained more than just a system upgrade. The Oracle EBS transformation gave them better financial visibility, stronger control, and the flexibility to grow. By completing the project quickly and efficiently, BCT turned their IT systems into a real driver of business value and not just a support function.
1
Better Financial Control: Gained clearer financial insights and improved compliance with new accounting capabilities.
2
Stronger Cash Management: Enabled efficient, centralized treasury operations through a global banking setup.
3
Simplified User Access: Made it easier to manage users securely across multiple business units.
4
IT Built for Growth: Upgraded systems for faster performance, less downtime, and future scalability.
5
On-Time, On-Target Delivery: Completed the entire upgrade in just three months, without disrupting operations.
BCT’s swift and structured Oracle EBS upgrade empowered the client to modernize their core systems without disrupting daily operations. The transformation not only enhanced financial clarity and operational control but also positioned the organization for long-term growth with a scalable IT foundation.
With improved efficiency, faster processing, and secure access across business units, the client is now better equipped to support expanding marine terminal operations and global logistics demands confidently and competitively.
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