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Modernizing Oracle Integration Stack, Reducing Operational Inefficiencies and Cost
How a leading biotech firm saved $1.7 M with Oracle integration cloud implementation & modernization
Client
- Client
Challenge- Solution
- Impact
- Conclusion
Client
Integrating complex systems across international operations and navigating the end-of-support for legacy systems can be quite challenging. Our client, a leading global biotech company, also faced a similar challenge. They were dealing with Oracle Fusion Middleware/Architecture constraints, which they needed to overcome in a timely manner to avoid disruption in operations.
Challenge
The client grappled with the constraints of an outdated Oracle Fusion Middleware/Architecture, which threatened
operational continuity. The imminent end of support for Oracle 11g posed significant risks, while the system's
complexity led to prolonged incident investigations and resolution times, exacerbated by an average of eight
critical incidents per year. The client needed to prevent disruption in operations by overcoming their Oracle
platform constraints, for which they turned to a strategic partnership with Bahwan CyberTek.
Their challenges included:
1
End of Support for Oracle Middleware 11g: Significant risks due to the end of support.
2
Frequent Critical Incidents: Operational disruption due to a high number of incidents (nearly eight P1/P2 incidents per year).
3
Complex System Design: Investigation delays due to intricate architecture impacting incident resolution time.
Solution
To address these challenges, the client partnered with Bahwan CyberTek. Bahwan CyberTek orchestrated a comprehensive modernization strategy, transitioning the client to Oracle Integration Cloud (OIC) through a meticulously phased approach. This transformation included a complete overhaul of 49 integrations and a successful migration of 103 integrations, bolstered by enhanced system audits and error notification mechanisms. System reliability and scalability were greatly improved by using automated tasks, advanced technology integrations like Oracle Integration Cloud, and following the best practices in the industry.
Overall, Bahwan CyberTek ensured the following:
1
Comprehensive Modernization: Executed a multi-year transformation to Oracle Integration Cloud (OIC) through a two phased approach (with another phase pending), driven by in-depth use case analysis.
2
Extensive Integration Overhaul: Redesigned 49 integrations and successfully migrated 103 integrations.
3
Enhanced System Audits and Notifications: Conducted thorough audits and enhanced error notification mechanisms for improved system reliability.
4
Automated Operations: Streamlined deployment, incident creation, scaling, updates, and backups through automation.
5
Advanced Technology Integration: Deployed Oracle Integration Cloud, Managed File Transfer, AWS, test automation, data virtualization, and integration solutions.
6
Adoption of Best Practices: Applied industry-leading best practices and cloud integration patterns to ensure optimal performance and scalability.
Impact
Bahwan CyberTek's Oracle modernization solution led to a seamless system modernization. With a state-of-the-art redesign, simplified architecture, and dramatic incident reduction, the solution helped with substantial cost optimization by phasing out the Oracle Exalogic Appliance. This strategic partnership led to the triumphant completion of the Supply Chain Stabilization Program. This pivotal multi-year initiative not only strengthened the client's PO&T operations, but it also catalyzed a staggering 95% reduction in critical incidents and a 70% decrease in total incidents, ensuring an application availability of over 99.9%. The re-architecture of their systems expedited incident resolution from days to mere hours, yielding $1.7 million in cost savings. The solution enhanced platform maintenance and operational visibility, thereby improving overall productivity and efficiency.
Here's what Bahwan CyberTek’s Oracle modernization solution delivered:
1
Seamless System Modernization: Achieved through a strategic overhaul of infrastructure and processes.
2
Productivity and Efficiency Gains: Realized significant improvements in overall productivity and operational efficiency. Enhanced straight-through processing efficiency, leading to instant productivity savings.
3
Enhanced Platform Maintenance: Implemented robust maintenance and patching protocols.
4
Operational Visibility: Gained comprehensive insights into usage patterns and cost management.
5
State-of-the-Art Redesign and Re-architecture: Aligned with the latest industry standards for optimal performance.
6
Simplified and Secure Architecture: Improved support and security through a streamlined system design.
7
Dramatic Incident Reduction: Achieved a 95% reduction in P1/P2 incidents across all integrations.
8
Cost Optimization: Realized substantial cost savings by phasing out the Oracle Exalogic Appliance.
Conclusion
Bahwan CyberTek's comprehensive Oracle modernization solution successfully addressed the client's limitations, leading to the Supply Chain Stabilization program. This multi-year initiative improved PO&T operations through a newly architected integration design, reduced critical incidents, and expedited incident resolution, saving $1.7 million. With Bahwan CyberTek's unwavering support and expertise, the client could move from struggling with an outdated system to getting the best out of Oracle. Today, the client continues to maintain their productivity and efficiency as they move towards a more resilient future.
BAHWAN CYBERTEK PVT LTD
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Bahwan CyberTek is committed to providing the highest level of protection regarding the processing of their vendors’/clients’/customers’/job applicants’/website visitors’ personal data based on applicable data protection laws and regulations at respective locations. In general, you can visit the Bahwan CyberTek website without providing personal data. However, there are times when Bahwan CyberTek will request personal data.
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