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Leading Indian bank transforms with TIBCO integration
How Bahwan CyberTek enabled seamless system integration and enhanced security for scalable banking operations
Client
- Client
Challenge- Solution
- Impact
- Conclusion
Client
The client is a leading consumer bank in India that offers a wide range of financial services. With a massive customer base, the client has to address a host of customer needs and demands that often change over time.
Challenge
The client lacked an integration platform that could securely connect their core systems to multiple channels, both internal and external. They also lacked the capability to handle various protocols and data formats. The client was also missing other various functions and features due to the lack of an agile integration platform.
Challenges included:
1
Lack of adherence to modern architectural principles and design patterns.
2
No automation frameworks to improve operational efficiency.
3
Lack of an API management layer to safely expose core services to other systems while providing relevant metrics around API consumption.
4
Lack of a scalable deployment model to handle the changing capacity needs of the client.
5
No track-and-trace system to audit the transactions flowing through the integration platform.
6
No platform for monitoring services and relevant KPIs.
Solution
To address their wide-ranging challenges, the client partnered with Bahwan CyberTek. Leveraging our TIBCO-powered integration services, we developed a comprehensive solution. The TIBCO products that we used in our solution approach included: TIBCO BusinessWorks Enterprise CE, TIBCO Mashery for API Management, TIBCO Enterprise Message Service, TIBCO Spotfire, and TIBCO Hawk. The following are the different aspects of the solution:
1
Integration: Designed and implemented integration APIs using TIBCO BusinessWorks for seamless system connectivity.
2
API configuration: Configured and managed APIs through TIBCO Mashery for secure and controlled data access.
3
Messaging: Deployed TIBCO Enterprise Messaging for a uniform messaging interface across enterprise applications.
4
Data transformation: Established data transformation frameworks for smooth data flow between systems.
5
Continuous integration and continuous delivery (CI/CD): Integrated Jenkins CI/CD for automated deployments and efficient artifact management.
6
Auditing: ELK Implementation for logging and exception handling framework to easily query and analyze logs for auditing and troubleshooting. Implemented ELK for real-time auditing, logging, and troubleshooting.
7
Performance monitoring: Developed monitoring dashboards for real-time performance tracking and KPI analysis.
Impact
The solution delivered transformative results, including the following:
1
Expanded digital channels: Introduced new customer initiatives, including an account opening system, tab banking for micro-banking collections, and third-party fintech integrations through open banking APIs.
2
Open banking enablement: Launched open banking initiatives with an API catalog and documentation for fintech partners, along with a developer portal that offers a unified interface for API registration and access.
3
Enhanced automation and integration control: Automation in database maintenance and scaling reduced IT operational burdens, while the Enterprise Service Bus (ESB) and API management layer ensured consistent, controlled integration across systems.
4
Seamless core systems integration:The solution integrated key systems such as data lakes, MIS, payment platforms (RTGS/NEFT/UPI), fraud management, loan systems, core banking, CRM, and financial services like mutual funds and bancassurance.
5
Robust security framework: The client now benefits from advanced API security, traffic governance, lifecycle management, monitoring, and secure communication via API gateways, along with secure file transfer protocols for internal data movements.
Conclusion
With this partnership, Bahwan CyberTek developed a robust, TIBCO-powered integration platform that securely connects the client’s core banking systems with internal and external channels. The solution included TIBCO BusinessWorks for system integration, Mashery for API management, and ELK for auditing and monitoring. This enabled seamless API-driven operations, real-time data transformation, and automated CI/CD processes. The bank launched new digital services like account opening systems, tab banking, and open banking APIs while enhancing core system integration for payments, risk management, and CRM. Security was strengthened with API governance, traffic monitoring, and secure communication protocols, significantly boosting operational efficiency and customer engagement.
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Bahwan CyberTek processes your personal data for the performance of the contracts, employment concluded with you, compliance with applicable legal or regulatory obligations or Bahwan CyberTek’s legitimate interests to provide you with adequate and qualitative information about products and services and to prevent against any excessive risk.
Transfer of Personal Data
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Bahwan CyberTek is committed to providing the highest level of protection regarding the processing of their vendors’/clients’/customers’/job applicants’/website visitors’ personal data based on applicable data protection laws and regulations at respective locations. In general, you can visit the Bahwan CyberTek website without providing personal data. However, there are times when Bahwan CyberTek will request personal data.
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In this Privacy Policy, “personal data” is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is or may be in possession of Bahwan CyberTek, for instance information about your identity and contact details (such as name, email-ID, contact number).
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