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Delivering Oracle-Powered Automation for Banking Operations
How Bahwan CyberTek’s Oracle solution streamlined property, asset, and labor operations for a large bank in the Middle East
Client
- Client
Challenge- Solution
- Impact
- Conclusion
Client
One of the largest banks in the Middle East sought a comprehensive solution to enhance operational efficiency across its property, asset, procurement, and labor management functions. Given the scale of its operations, the bank required integrated automation to optimize administrative processes and improve overall performance.
Challenge
The bank faced several operational challenges that required immediate attention:
1
The absence of an integrated system made it difficult to centrally manage property portfolios, resulting in fragmented visibility, manual errors, and inefficiencies that hindered strategic asset planning and cost control.
2
Without automation, tracking and maintaining physical assets was labor-intensive and error-prone—leading to asset underutilization, increased maintenance costs, and potential disruptions in service delivery.
3
Legacy procurement processes were slow and inconsistent, causing delays in sourcing, increased vendor management overhead, and reduced agility in responding to urgent business needs.
4
Cumbersome manual processes for tracking employee hours and managing payroll led to frequent errors, delayed payments, compliance challenges, and overall administrative burden on HR teams.
5
Lack of workflow automation across administrative functions resulted in slower internal request processing, low employee satisfaction, and difficulty scaling operations in line with business growth.
Solution
Bahwan CyberTek implemented a robust Oracle-based solution to automate and integrate the bank’s property, asset, procurement, and labor functions. The system enhanced real-time visibility, eliminated manual inefficiencies, and enabled better control over business operations—laying a scalable digital foundation for sustained growth, agility, and enterprise-wide process optimization.
1
Property Management System: Oracle Property Manager for centralized real estate management.
2
Contract Monitoring System: Oracle Service Contract to streamline contract tracking and compliance.
3
Asset Maintenance: Oracle Enterprise Asset Management & Self-Service Work Request (SSWR) for enhanced facility and asset maintenance.
4
Automation Employee Processes: Oracle Time and Labor to automate employee time tracking and payroll processing.
5
Procurement Automation: Oracle iProcurement to optimize and automate procurement processes.
Impact
With the Oracle solutions deployed, the client experienced significant improvements:
1
Comprehensive Automation of Facility Management: Enabled faster turnaround for internal service requests, reducing administrative bottlenecks and improving internal customer satisfaction across the bank’s operations.
2
Boosted Procurement Efficiency and Vendor Management: Streamlined procurement workflows minimized process delays, leading to faster sourcing cycles, stronger vendor relationships, and better cost control in procurement activities.
3
Minimized Asset-Related Risks: Centralized asset maintenance improved asset lifecycle management, reducing downtime, enhancing operational continuity, and protecting the bank’s infrastructure investments.
4
Reduced Payroll Errors and Administrative Overheads: Seamless integration of contract labor payroll with Oracle EBS eliminated manual errors, improving payroll accuracy, reducing compliance risks, and lowering administrative costs.
5
Enhanced Scalability and Performance Tracking: The scalable Oracle solution enabled real-time tracking of performance KPIs, supporting smarter decision-making and aligning operational efficiencies with the bank’s long-term growth and expansion goals.
Conclusion
Bahwan CyberTek successfully delivered a comprehensive Oracle-based solution that was scalable and driven by automation. It transformed the client’s facility management, procurement, and labor tracking processes. By integrating critical business functions, the bank improved efficiency, reduced operational risks, and achieved significant cost savings.
BAHWAN CYBERTEK PVT LTD
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Bahwan CyberTek is committed to providing the highest level of protection regarding the processing of their vendors’/clients’/customers’/job applicants’/website visitors’ personal data based on applicable data protection laws and regulations at respective locations. In general, you can visit the Bahwan CyberTek website without providing personal data. However, there are times when Bahwan CyberTek will request personal data.
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