Production is going on.
Leading UAE airline enhances operational efficiency
How Bahwan CyberTek integrated fragmented platforms with comprehensive TIBCO services
Client
- Client
Challenge- Solution
- Impact
- Conclusion
Client
The client is one the world’s largest airlines with 3,600 flights per week across 140 destinations, 80 countries, and six continents. The MENA-based airline is worth USD 28 billion with 50+ entities and 104,000 employees across 61 countries. They also have one of the largest fleets of Airbus A380 (103 + 42) and Boeing 777 (151). Their combined air services, offering aircraft ground handling, cargo, travel, and flight catering services span 70 airports across five continents.
Challenge
The client, being one of the world’s largest airlines manages a complex network of over 50 entities and 104,000 employees. Prior to partnering with Bahwan CyberTek, they faced the following challenges:
1
Fragmented technology platforms causing operational inefficiencies
2
Data silos limiting real-time insights and decision-making
3
Lack of unified cache systems leading to outages and lost opportunities
4
Strained performance in scheduling, traffic control, and crew management
5
Manual deployment processes reducing software delivery agility
Solution
To address these challenges, Bahwan CyberTek implemented a comprehensive solution that covered implementation, architecture consulting, software engineering, and managed services. The architecture supported 1,200+ interfaces, integrating 300+ applications across 100 servers, and handled more than 8,000 transactions per second with daily data flows exceeding 3.5 TB.
Key solution features included the following:
1
Deployed TIBCO stack:
- BusinessWorks for integration
- EMS for reliable messaging
- Active Spaces for in-memory data grids
- Hawk for real-time monitoring
- Various adapters and plugins
2
Integrated hundreds of applications via thousands plus interfaces on 100 servers
3
Optimized caching (customer profiles, baggage notifications, and weather data)
4
Enabled real-time ODS for high availability and cost-efficient data access
5
Ensured CICD-enabled deployment process for automated change management, reducing manual intervention, improving deployment speed, and ensuring end-to-end scalability.
Impact
Bahwan CyberTek’s solution delivered transformative outcomes, significantly enhancing operational efficiency and agility. Key impacts included the following:
1
Deployment times reduced to two minutes
2
Faster software delivery with developer-triggered deployments
3
Optimized resource utilization through automated capacity planning
4
Enhanced real-time decision-making with unified data access and elimination of data silos
5
High system availability minimizing outages and flight delays
6
Improved business continuity with seamless application connectivity
The client's reliance on TIBCO as the enterprise nerve center ensured seamless connectivity across applications, driving superior performance and business continuity in a highly dynamic environment.
Conclusion
Bahwan CyberTek partnered with one of the world’s largest Middle Eastern airlines to address their operational inefficiencies caused by fragmented technology platforms and data silos. Leveraging the TIBCO stack—BusinessWorks, EMS, ActiveSpaces, and Hawk—Bahwan CyberTek integrated 300+ applications via 1,200+ interfaces, enabling real-time data flow and automated deployments. This transformation reduced deployment times to two minutes, optimized resource utilization, and improved real-time decision-making in critical areas like bookings and baggage handling. The result was enhanced system reliability, agility, and business continuity across the airline’s global operations.
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This Privacy Policy explains how Bahwan Cybertek Group (hereinafter referred to as “Bahwan CyberTek”, “we”, “us”, “our”) may collect, use, store, disclose, discard, or otherwise process your data including personal data provided when using our websites and describes the rights you have with respect to your personal data.
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You have the following rights in relation to your personal data:
Purposes for which we process Personal DataBahwan CyberTek may process your personal data for legitimate purposes as follows, but not limited to:
Bahwan CyberTek processes your personal data for the performance of the contracts, employment concluded with you, compliance with applicable legal or regulatory obligations or Bahwan CyberTek’s legitimate interests to provide you with adequate and qualitative information about products and services and to prevent against any excessive risk.
Transfer of Personal Data
Data Retention
Changes to this Privacy Policy
Contact Details
Bahwan CyberTek is committed to providing the highest level of protection regarding the processing of their vendors’/clients’/customers’/job applicants’/website visitors’ personal data based on applicable data protection laws and regulations at respective locations. In general, you can visit the Bahwan CyberTek website without providing personal data. However, there are times when Bahwan CyberTek will request personal data.
Personal Data
In this Privacy Policy, “personal data” is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is or may be in possession of Bahwan CyberTek, for instance information about your identity and contact details (such as name, email-ID, contact number).
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You have the following rights in relation to your personal data:
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Purposes for which we process Personal DataBahwan CyberTek may process your personal data for legitimate purposes as follows, but not limited to:
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If you have any questions regarding this privacy policy or the protection of your personal data, you may reach out to Bahwan CyberTek Data Privacy Officer at DPO@bahwancybertek.com
148, Rajiv Gandhi Salai(OMR), Okkiyam Thoraipakkam, Chennai - 600 097
+91 44 43449000,
+91 44 61739000
global@bahwancybertek.com
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