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Managed Services

BCT provides comprehensive remote managed service solutions for Oracle E-Business Suite, Oracle technology environments, Operating Systems, Databases, Middleware, Applications, Portal and Business Intelligence environments. We support our customers with a controlled budget, and 24 x 7 x 365 production support.

We deliver proactive maintenance services – logging on to customers' systems daily for a "hands-on' check of your environment, ensuring system integrity and availability. Our reliable monitoring process determines the overall health of your IT environment, helps us to determine strategies to stabilize and optimize hardware and software, and results in a remediation/optimization plan, which can range from project-based consulting to complete maintenance, based on customer needs and budget.

BCT offers different levels of Remote Managed Services coverage, with optional or customizable features, giving you the freedom to choose the degree of protection that is right for your requirements and budget.

BCT enjoys long-term relationships with its customers. Our customer service standards and practices help us to stay with our customers even after the engagements are completed, by providing post implementation maintenance and support services. Our Support Group provides extensive helpdesk services to our customers in resolving all the day to day issues after they go live in the implemented systems.

 

Application

Databases

Middleware

Operating Systems

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