There are discernible changes happening in the way people are paying their bills with some organizations offering multiple payment types and channels to pay bills. With research suggesting that about two-thirds of all bills are expected to be paid electronically by 2012; financial organizations risk losing consumer loyalty if they do not have the necessary processing infrastructure to support their customer's preferred payment modes.
Case Studies
Building relationships simplifying customer-payment experience
Banking without borders
eREMIT Corp. was the first to launch online remittance services For Money Exchange Houses, heralding a new era of convenient and secure money transfer in entire Middle East. eREMIT was created with the vision to enable customers to use the internet to simplify the mangement of "all" day-to-day financials needs.
The Business Context
BCT Business Model establishes a technologically advanced Electronic Payment Hub and channels for payments and collections services to citizens& key businesses in a secure environment there by proactively offering relevant services important to the customer at that time and in a single engagement and also greatly improve the overall customer experience.
