Quality Policy
Quality is an ever-extending goal - the better you are, the better you need to be. The management of the quality process is infinite, and marked only by milestones, never by completion!

Bahwan CyberTek (BCT) recognizes that it needs to constantly improve the quality of its deliverables to match the increasing expectations of customers to fulfill the goal of self-evident quality.

Our journey to "Quality-Service-Timeliness-Reliability", have crossed
numerous milestones like - achievement of ISO 9001-2000 in July 2001, CMM Level 4 assessment in Jan 2002, and CMMi^® Maturity Level 5 assessment in September, 2005.

Quality Management System
BCT has an elaborate Quality Management System (QMS) for managing software development. BCT's QMS ensures that the overall system is under control and effectively managed with best practices followed in projects. It also sets the framework for support teams of Systems, Human Resource and Finance. The strength of the QMS is the centrally managed processes owned by a group called Process Management Office (PMO), with their inputs to maintain and continuously improve the process. QMS helps to identify various systems to be controlled. It also ensures that they are run by the right people using clear procedures which meet international norms. This is supported by the best tools for the job and backed-up by frequent cross-functional audits and a company-wide culture of continuous improvement.

Using CMMI Model, We

• Link management and engineering activities to business objectives
• Ensure visibility in the product life cycle and engineering activities to ensure that the process or service meets customer expectations
• Help organizations to incorporate lessons learnt from additional areas of best practice (e.g., measurement, risk management, and supplier management)
• Aid in implementation of most robust high-maturity practices

How does CMMi^® Maturity Level 5 benefit our Customers

• More predictable projects
• Lower and falling variances on schedules
• Reduced defect leakage
• Lower costs and shorter schedules with vendor improving productivity
• Stable and mature vendors with world-class processes
• Opportunity to learn process improvement from vendors

How does CMMi^® Maturity Level 5 benefit us

• Marketing
  • Gain access to more opportunities
  • Differentiate ourselves
• Financial
  • Improve Productivity
  • Optimize cost
  • Reduce cycle time/Increase throughput
  • Build Quality; Reduce re-work/ wastage
• Management & Control
  • Work on defined processes & controls
  • Bring out exceptions early
• Project Management
  • Become predictable
  • Meet Delivery commitments
  • Manage Risks
• HR
  • Retain & Attract talent
  • Provide better work environment

Teamwork
Achieving higher standards and getting attested for world-class Quality is the triumph of teamwork and a testimony to our quality software professionals who relentlessly work as a cohesive unit. Having the right team is crucial - the process is just an enabler.