Extract real insights from across the social web with powerful social media analytics
Pulse, a Social Media Core Solution and a comprehensive interaction management platform which helps you track and monitor what your customers are saying about your company, market, products and services on social media sites all over the world.
This application extracts public perceptions about your brand and helps you better understand your customers so that you can drive everything from a better customer experience to more innovative products and services.
This product provides real-time updates as soon as comments or tweets about your company appear on social media networks and allows you to post immediate and appropriate responses, while providing the option to engage with the client. The sentiment behind the post can be gauged based on pre-configured semantics and sort the customers comments into Positive, Negative and Neutral.
This robust application tracks reactions of your campaigns and competitors and protects your brand image by detecting risks early and reacting appropriately.
With the help of Pulse, you can