IT Infrastructure Management Services
Technology Management is to align the ever-changing technological advancements with business objectives and within shrinking budgets. Some of the other challenges that IT Heads have to focus on are
- Scaling up IT operations for business growth
- Compliance with Regulatory Guidelines and Corporate Governance
- Adopting and managing new cutting-edge technology
- Creating value potential of IT Products and IT Services
- Lowering the costs and optimizing the IT resources utilization
- High Availability of Application Infrastructure for end-users
- Simplifying Multi-vendor Management
Managed IT Services model is a geared approach to outsourcing, providing skills and competencies, with the support tailored to meet customer's requirements and the flexibility to implement and manage projects, operations and processes on an ongoing basis. Managed IT Services enables enterprises to focus on their core competencies freeing up their resources for more strategic endeavors to fulfill the vision of the enterprise.
BCT is led by a team of technocrats to provide high quality end-to-end enterprise-wide network solutions. The core Team of BCT Consulting is Cisco & Nortel Certified and has internationalexperience and success in marketing Networking products such as Cisco/Nortel/3Com. The team also includes engineers certified on HP SAN solutions and backup recovery solutions from Legato Systems and Bakbone solutions. The skills and experience in the BCT Consulting team at all levels make it one of the world's leading Centres of excellence.
Infrastructure Facilities
Bahwan CyberTek has established in-house International Data Centre of Level 3 standard at Chennai, India. The main features of this data centre facilities offered to our clients are
Why Bahwan Cybertek for Managed IT Services?
Managed IT Services is one of the specialized areas of Bahwan Cybertek as an IT Solutions company. While there are several choices in the industry for the Managed IT services, the differentiation and exclusiveness of Bahwan CyberTek's model can be briefly explained under the following Service Delivery Components: 
- State of the art Data Centre facility
- Active Server Hall Area of 1600 sft. - scalable upto 15000 sft
- Network Operating Centre of about 2500 sft with 30 seats
- Guaranteed uptime of 99.99% with built in redundancies
- Latest telecommunication facilities
- Network Link Availability with backup links
- Three layers of Security Architecture
- Round the clock 24 * 7 Operations
Bahwan CyberTek has established Disaster Recovery Setup at its Muscat Office as alternate site of the current data centre at Chennai.
Support Tools & Services
Bahwan CyberTek in its endeavour to provide effective and efficient Managed Services has developed several proprietary tools and branded services.
Capacity & Capability
Bahwan CyberTek is a global Information Technology company which provides technology solutions to over 330+ customers in more than 20 countries across 4 continents, spanning a range of verticals - BFSI, E & U, Governments, SCM & Logitics. Bahwan Cybertek Ltd. has in-built strengths and specific industry leadership capabilities as below:
- Expertise in managing business critical IT infrastructure
- Long term sustainability and financial stability
- Best Management Practices - People and Processes
- Scalability and Flexibility in its IT Operations
- Global Delivery Experience
- Proven expertise in BFSI domain
Competencies & Expertise
Bahwan CyberTek has established 'Centre of Excellence' at its Chennai Office as an integral component and as a support centre for its Managed IT Services. CoE is a single point of contact for technical solutions for various Operating Systems, RDBMS, and Middleware etc. The centre is manned by technical professionals having accredited certifications complemented by multi-industry experience in the following technologies:
Microsoft Products - Operating Systems, MS Application Components like ADS, DNS. IIS Exchange Servers, Share Point Portals etc. Linux - Red Hat Oracle - Oracle Database / MSSQL, e-Business Suites, Oracle IAS etc. Sun Systems - Solaris Administration IBM Systems - AIX administration
Bahwan CyberTek has professional and technical expertise with L2 and L3 levels of competency in the following technical areas:
- System Solutions and Architecture
- System and Database Administration
- Storage Configuration/ Virtualization and Optimization Services
- Performance Monitoring and Tuning
- Network Management including Bandwidth Optimization
Quality and Standards:
Bahwan CyberTek adheres to stringent quality controls in its service delivery processes and adopts best industry practices and standards. Some of the prominent features of its Quality and Standards are:
- Adopted ISO 9001:2000 standard for IT Services
- Achieved SEI CMMI Level 5 Model in Software Development Services
- Established Quality Management Group for overseeing quality in Service Deliveries
- Followed IT Processes as per ITIL Framework
Delivery Models
Bahwan CyberTek offers Flexible Service Delivery Models with choice of convenient options. The Service Delivery Models can be onsite or offshore (remote) or combination of both onsite and offshore. Customer Further, the contractual assignments can be for short term or long term durations. Bahwan Cybertek also undertakes complete outsourcing of some specific services like Facility Management or Security Services by deploying resources both at onsite and offsite. The flexibility in such deliver models provides options to choose the model that best suits their business requirement.
Strategic Partnerships
Bahwan CyberTek has business partnerships with almost all global leaders in IT products for requirements in the course of delivery of solutions and services to our clients.
